At Believe Realty Group (“Believe Realty,” “we,” “our,” or “us”), we care deeply about your privacy and are committed to protecting the personal information you share with us. This Privacy Notice explains how we collect, use, and safeguard your personal data across our website and services. It also outlines your rights and choices regarding your information.

This Privacy Notice applies to our websites, mobile applications, communications, services, and interactions involving current, former, and prospective clients, agents, and partners.

1. Scope of This Privacy Notice

This Privacy Notice applies to:

Visitors and users of our website and mobile platforms
Clients, customers, and real estate professionals working with Believe Realty
Individuals interacting with us through marketing, property inquiries, or events

This policy does not apply to Believe Realty employees or independent contractors.

2. The Information We Collect

We collect personal information in three main ways:

A. Directly from You

Contact information (name, email, phone number, mailing address)
Property interests and preferences (budget, location, type of property)
Financial details needed for transactions
Event registrations or survey responses
Communications with our team (emails, chats, phone calls)

B. Automatically via Technology

Device and browser details
IP address and general location
Site usage data, such as page visits and interactions
Cookies and tracking data (see Section 6)

C. From Third Parties

Public real estate records
Social media platforms (when interacting with us)
Partner brokerages and affiliated agents

3. Why We Collect Your Information

We use your personal data for purposes including:

Providing services you request, such as connecting you with an agent or showing you properties (Legal basis: contract)
Marketing and communication, such as newsletters and updates (Legal basis: consent or legitimate interest)
Improving our website and services through analytics and feedback (Legal basis: legitimate interest)
Ensuring security and preventing fraud (Legal basis: legal compliance)
Fulfilling legal obligations such as tax or regulatory reporting (Legal basis: compliance with laws)

4. Sharing Your Information

We may share your information with:

Real estate agents or broker partners to help serve your real estate needs
Service providers who help us run our website, email systems, or customer service tools
Marketing and analytics partners who help us improve your experience
Legal authorities, if required by law or to protect our rights
Prospective buyers, in the event of a business transfer or sale

We do not sell or rent your personal information.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and collect data about how you interact with our website. You can manage cookie settings via your browser or on our website.

For details on how third parties such as Google Analytics use your data, please visit: https://tools.google.com/dlpage/gaoptout

6. Your Rights and Choices

Depending on where you live, you may have the right to:

Access, correct, or delete your personal information
Opt out of marketing communications
Withdraw your consent (where applicable)
Request information about how your data is used

To exercise any of these rights, please contact us using the details below.

7. Data Security

We take reasonable technical and organizational measures to protect your personal data. However, no system is completely secure. If you believe your information has been compromised, please contact us immediately.

8. Retention of Your Information

We keep your data only as long as needed to fulfill the purposes outlined here, or longer if required by law, for tax, legal, or regulatory reasons.

9. International Users

If you are accessing our services from outside the United States, please note your data may be transferred to and processed in the U.S., which may not have the same data protection laws as your country.

10. Updates to This Notice

We may update this Privacy Notice from time to time. When we do, we will revise the "Effective Date" at the top of the notice. We encourage you to review it periodically.